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Last Updated: September 23, 2025

Pacific Gateway (“we,” “us,” or “our”) operates the website www.pacificgateway.com (the “Site”). We are committed to protecting your privacy and complying with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, as well as your rights under California law.

By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

  1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you (“personal information”) as follows:

  1. Information You Provide
  • No Direct Input: Our Site does not currently use forms for user input. However, if you contact us via email or other means linked through the Site, we may collect your name, email address, or other details you provide.
  1. Information Collected Automatically

When you visit our Site, we automatically collect:

  • Usage Data: Information about your interactions with the Site, such as pages visited, time spent, and links clicked.
  • Device Information: IP address, browser type, device type, operating system, and unique device identifiers.
  • Cookies and Tracking Technologies: We use cookies and similar technologies (e.g., pixels) to track user behavior, manage popups, and deliver personalized content. This includes:
    • Google Analytics: Collects data on site usage, such as page views, session duration, and referral sources.
    • Jetpack Stats: Collects aggregated data on site visits and user interactions.
    • Popup: An automatic popup (e.g., for cookie consent or promotions) may use cookies to track whether you’ve seen or dismissed it.
    • Lightbox Video: When you click the “Video Tour” menu link, a video plays in a lightbox. We may collect data on whether the video was viewed or interacted with.
  1. Categories of Personal Information (CCPA)

Under the CCPA, we collect the following categories of personal information:

  • Identifiers: IP address, device identifiers, or contact details (if provided).
  • Internet or Network Activity: Browsing history, interactions with the Site, and video engagement.
  • Geolocation Data: Inferred from IP address (general location, not precise).
  • Commercial Information: None directly collected, but inferred from site interactions (e.g., interest in Pacific Gateway services).

We do not knowingly collect sensitive personal information (e.g., Social Security numbers, financial details, or precise geolocation) unless voluntarily provided.

  1. How We Use Your Information

We use your personal information for the following purposes:

  • Operate and Improve the Site: Analyze usage to enhance functionality and user experience.
  • Analytics: Understand visitor behavior via Google Analytics and Jetpack Stats to optimize content.
  • Personalization: Display relevant content, such as the popup or lightbox video.
  • Legal Compliance: Respond to legal requests or protect our rights.
  • Communication: If you contact us, we use your information to respond.
  1. How We Disclose Your Information

We may share your personal information with:

  • Service Providers: Third parties like Google Analytics (Google LLC) and Jetpack Stats (Automattic Inc.) process data on our behalf for analytics. They are contractually obligated to protect your data.
  • Hosting Providers: Our WordPress hosting provider Godaddy may access server logs containing IP addresses.
  • Legal Authorities: If required by law, such as in response to a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred with proper safeguards.

We do not sell your personal information as defined by the CCPA (i.e., exchanging it for monetary consideration). We also do not share personal information for cross-context behavioral advertising.

  1. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience and collect analytics. These include:

  • Essential Cookies: Enable core functionality, such as the popup display.
  • Analytics Cookies: Used by Google Analytics and Jetpack Stats to track site performance.
  • Functional Cookies: Support features like the lightbox video.

When you first visit, an automatic popup notifies you of cookie usage and allows you to manage preferences. You can also disable cookies via your browser settings, but this may affect Site functionality.

  1. Your California Privacy Rights

Under the CCPA/CPRA, California residents have the following rights:

  • Right to Know: Request details about the personal information we collect, use, disclose, or sell (if applicable).
  • Right to Delete: Request deletion of your personal information, subject to exceptions (e.g., legal obligations).
  • Right to Opt-Out of Sale/Sharing: We do not sell or share personal information for behavioral advertising, so this right is not applicable.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information unless voluntarily provided.

To exercise your rights, contact us at info@pacificgateway.com. We will verify your identity (e.g., by confirming your email or other details) and respond within 45 days (or 90 days with notice).

You may also designate an authorized agent to submit requests on your behalf with written permission.

  1. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. For example:

  • Analytics data (e.g., Google Analytics, Jetpack Stats) is retained per the providers’ default settings (typically 14–50 months).
  • Server logs (e.g., IP addresses) are retained by our hosting provider for a limited period (e.g., 30–90 days).
  1. Data Security

We implement reasonable security measures, such as HTTPS encryption and WordPress security plugins, to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.

  1. Third-Party Links and Services

Our Site may contain links to third-party websites (e.g., news outlets in PDFs) or embed content (e.g., the lightbox video). We are not responsible for their privacy practices. Review their policies before interacting.

  1. Children’s Privacy

Our Site is not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have such data, contact us to request deletion.

  1. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you by posting the updated policy on this page with a revised “Last Updated” date.

  1. Contact Us

For questions or to exercise your CCPA rights, contact us at:

  • Email: info@pacificgateway.com